Checking Graphics Compatibility

TPE Web can be demanding on your computer’s graphics capabilities. It requires specific hardware and software capabilities to work correctly. The features that may cause compatibility issues on older or lower-performance hardware include:

  • Dynamic map overlays (aspect, slope, hillshading, shadows, irradiance)
  • Viewshed
  • Visibility
  • Shot alignment
  • 3D page

You can check your hardware’s compatibility using this diagnostics page. If you see any issues, scroll down within the page, copy the diagnostics report, and send it to us via email to help with troubleshooting.

Published on 2 July 2026

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