If you see a blank screen when loading The Photographer’s Ephemeris Web, there are a number of browser settings to check.
- Check your browser version: ensure you’re using an up-to-date version – see Browse Happy for options
- Ensure JavaScript is enabled (details below)
- Ensure cookies are allowed – see TPE Web requires login every time
- Whitelist the site in any adblocker, content blocker, or anti-tracking add-ons you are using, or loosen the restrictions to suit your preferences – see Cookie banner not displayed
- Finally, the site will not work with Google Translate or similar automatic translation services – please disable this function to use the app. You can select a supported language at the top right of the page.
I’m still having a problem
You may need to clear your browser cache. Instructions on how to do that in all major browsers are here: Selectively clearing site data and cookies
You should also clear your cache:
- If you can sign in OK, but then see an error saying your user profile could not be retrieved
- If the map does not appear but instead says “ Waiting for map configuration ” after sign in
Also, if you wish, you can check whether locally cached data is the problem by opening a Private or Incognito window and loading the site there – if it loads OK in a private window but not in a regular window, that’s a sign that the cached data is corrupted.
JavaScript must be enabled
If JavaScript is disabled, you will see a blank screen or something similar to this (example from Chrome):
To fix this, in Chrome’s settings, enable JavaScript, or allow access to [*.]photoephemeris.com:
